If Microsoft Sold Cars to Their Average Customer...
Of course they would have to have a 'Help-Line' since Lord knows, their
customers need as much help as they can get...
Help-Line: Microsoft Motors Help-line, how can I help you?
Customer: I got in my car and closed the door and nothing happened!
Help-Line: Did you put the key in the ignition slot and turn it?
Customer: What's an ignition?
Help-Line: It's a starter motor that draws current from your battery
and turns over the engine.
Customer: Ignition? Motor? Battery? Engine? How come I have to know
all these technical terms just to use my car?
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Help-Line: Microsoft Motors Help-line, how can I help you?
Customer: My car ran fine for a week and now it won't go anywhere!
Help-Line: Is the gas tank empty?
Customer: Huh? How do I know?
Help-Line: There's a little gauge on the front panel with a needle and
markings from 'E' to 'F'. Where is the needle pointing?
Customer: It's pointing to 'E'. What does that mean?
Help-Line: It means you have to visit a gasoline vendor and purchase
some more gasoline. You can install it yourself or pay the vendor to
install it for you.
Customer: What? I paid $12,000 for this car! Now you tell me that I
have to keep buying more components? I want a car that comes with
everything built in!
~~~~~~~~~~~~~~~
Help-Line: Microsoft Motors Help-line, how can I help you?
Customer: Your cars stink!
Help-Line: What's wrong?
Customer: It crashed, that's what wrong!
Help-Line: What were you doing?
Customer: I wanted it to run faster, so I pushed the accelerator
pedal all the way to the floor. It worked for awhile and then it
crashed and it won't start now!
Help-Line: It's your responsibility if you misuse the product. What do
you expect us to do about it?
Customer: I want you to send me the latest version that doesn't crash
any more!
~~~~~~~~~~~~~~~
Help-Line: Microsoft Motors Help-Line, how can I help you?
Customer: Hi, I just bought my first car, and I chose your car because
it has automatic transmission, cruise control, power steering, power
brakes, and power door locks.
Help-Line: Thanks for buying our car. How can I help you?
Customer: How do I work it?
Help-Line: Do you know how to drive?
Customer: Do I know how to what?
Help-Line: Do you know how to drive?
Customer: I'm not a technical person. I just want to go places in my car!
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